convivio apartment

TERMS & CONDITIONS

Details:
Price on application
Minimum stay 3 Nights
Heating, electricity consumption and linen included
Conditions apply

Booking:
Provisional booking of accommodation should be made by phone or fax. We will confirm availability. The signed booking form together with a deposit of 40% should be received within seven (7) days of the provisional booking being made. Bookings are valid from 1.00pm on day of arrival to 10.00 am on the day of departure however, this may vary according to flight arrival times, departures etc. Any changes to the arrival and departure times must be approved and arranged beforehand.

Terms of payment:
A deposit of 40% of the total price, or copy of bank transfer must accompany the Booking Form. The balance of payment must be received not les than 28 days before the date of arrival. The owner reserves the right to regard the booking as cancelled if the balance of the price remains unpaid after the due date, and shall be entitled to retain any deposit paid. For bookings made less than 28 days prior to arrival date, immediate payment of the total cost is required. Remittances made by bank transfer.

Cancellation by the client:
The person who signed the Booking Form must make any cancellation in writing. Cancellation of accommodation will apply from the date of receipt of the written cancellation advice. The following charges will apply:

Up to 60 days prior to start of booking: 10% cancellation fee
60-30 days: 40%
30 days or less prior to booking: 100%

Clients are advised to take out travel insurance.

Cancellation by the owner:
In the unlikely event that specific accommodation ceases to be available as booked, the Owner will refund the Client all monies paid (including deposit).

Cleaning:
The apartment is cleaned weekly.

Key Collection:
Full details of key collection will be confirmed once final documentation has been issued.

Responsibility:
The owner shall not be liable for any injury, damage, loss, accident, delay or irregularity that may be caused to person or property however caused or arising during the accommodation period. We strongly recommend comprehensive travel insurance. No responsibility is accepted in the event the client has failed to arrange travel insurance.

Security Deposit:
A security deposit of $200.00 AUD or equivalent local currency will be charged. This amount is payable at the time the balance is paid and will be held until four weeks after the rental property is vacated unless there are agreed costs. It will then be refunded in full, unless there are agreed costs to be deducted or damages to be compensated. Otherwise, should any of the equipment or furnishings in the accommodation being occupied by the client be lost or damaged, the client will be required to make immediate cash settlement with the Owner for any necessary replacement or repair.